English France Spanish

Follow us on:

Frequently Asked Questions

FAQ

Simply click on the question you would like to know the answer to below. If your question is not listed, you can search above or contact us.

 

Frequently Asked Questions:

Delivery - how long does it take to delivery in UK, EU or Rest of World?

What sort of payment do you accept?

How do I use the 'Compare Projectors' comparison facility?

What's the difference between Pocket, Palm and Portable Pro Projectors?

Do you accept payment by invoice for schools, local authorities etc?

How can I enhance the quality of my powerpoint presentations when using the onboard memory of my pocket projector?

Where can I obtain support on 3M pocket projectors?

How can I play/project videos from my iphone using my Adapt projector/iGo UP2020?

How do I increase the brightness/contrast on the Adapt 305?

How do I connect my laptop to the Adapt 305?

What are the benefits of LED? ; why choose LED Projectors?

What’s the Pocket Projector quality / brightness like?

How long does the battery tend to last?

Who should buy one?

Where can I buy an LED pocket projector on the high Street?

Can I use the Adapt Pico Play for presentations?

How can I connect my Xbox 360 to my projector?

I'd like to use a pocket projector for assisting with artwork, presenting onto a canvas as a guide. Which model would you recommend?

How can I use my projector with a Mac?

3M MP180 battery is not charging correctly?

How do I mirror my iPod/iPhone/iPad's display?

Top 10 projectors for image quality

I'm looking for a rear projection portable projector

Import duties/ taxes - How do I work out what mine will be?

Pico Genie P100 Manual

3D capability from Vivitek Qumi Q2 / Q2 Lite / Q5 projectors with DLP link



 

What sort of payment do you accept? 

We accept most forms of payment including:-

Credit cards: Visa, Maestro, Solo, Mastercard including corporate cards.

We accept AMEX; there is a 3.4% surcharge.

Debit Cards: All (£1.50 discount per order)

We accept Pay Pal; there is a 2.4% surcharge. PayPal is not accepted. 

Cheques: Please contact us before making payment by Cheque. Alternatively, payment can be made via Credit Card, Bank Transfer, BACS. PayPal is not accepted.

Bank Transfer (preferred method):

If you wish to pay by bank transfer select at the Payment Info page “Check / Money order” instead of “credit card”. We accept bank transfers from all countries however please ensure if you are paying overseas that you ensure all the bank payment charges are paid at your end as we cannot ship goods without the full payment. This is our preferred method of payment. Any customers using the Faster Payments system in the UK can transfer funds in less than 2 hours and most transactions will appear immediately in our account from major banks such as:-

  • Bank of Scotland
  • Barclays
  • Citibank
  • Clydesdale (including Yorkshire Bank)
  • Co-operative
  • Danske (Northern Bank)
  • HSBC
  • Lloyds TSB
  • Other – see faster payments website and enter your sort code here

As soon you submit your order we will email you further details on how to pay by bank transfer.

We regret that we do not accept Money Orders from Western Union etc.

PayPal is no longer accepted.

Next day delivery is normally guarnateed if the order is placed on our site before 2.30pm. Please also note that:

  • If paying by credit card you must use the 3D Secure authentication i.e. it will ask you to enter your pin number for added security.
  • If paying by Bank transfer – make sure it’s a Bill Payment (not a Bacs) to ensure it arrives within 2 hours to our account. Payment would need to be made by 12.30pm to guarantee next day delivery although often payments are instant on the Faster Payments transfer
  • During December (due to the Xmas period) couriers are unable to guarantee that timed deliveries will arrive within the allocated time period but will endeavour to do so as close to it as possible. I.e. if you require a next day delivery, pick next day pre-12 delivery, or if you want next day pre-12 delivery, pick next day pre-9.

Orders for ViewSonic, Casio, Aiptek & Optoma can be place up until 3:30pm for possible next day delivery. It is still advisable to order before 2:30pm to guarantee next day delivery. If you wish to place an order after 2:30pm and want next day delivery, please phone Personal Projector to find out more information.

What's the difference between Pocket, Palm and Portable Pro Projectors? A quick buying guide:

Pocket, Palm and Portable Pro are terms used to differentiate between the different ranges of portable projectors on the market.

  • Pico Range is ideal to present content to 1 -12 people
  • Palm range is ideal to present content to 1- 25 people
  • Portable Pro range can present to large 1 - 100+ 

More info on brightness.


How do I use the 'Compare Projectors' comparison facility?

Our product comparison feature is very helpful and simple to use. Follow this step by step guide.

What’s the Pocket Projector quality / brightness like?

Take a look at the videos on the product pages (at the bottom of the description of most products) and you can see how good the quality is of each product in terms of brightness, connectivity, usability, storage etc. As a rough guide the more you pay the brighter the projector is and the higher quality the lumens are and the larger the projector is however they are nearly all designed to be ultra portable.

Remember there is always a trade off between size and image quality/brightness so the smallest projectors such as the pico range go up to around 50 lumens of brightness and are ultra light and portable whilst the palm range goes to about 110 lumens and the portable pro range goes to 3000 lumens which is more than bright enough for almost any indoor situation and brighter than many traditional bulb ie non LED projectors.

In terms of the number of people we would recommend presenting to with each type of projector we would suggest as a very rough guide (although these numbers can increase depending if video or text is being shown):- 


How long does the battery tend to last?

From 1 to 2 hours

Who should buy one?

Consumers, businesses or travellers wishing to watch photos, videos, or presentations on a big screen. Or anyone wanting to enlarge the small screen on a mobile device such as a laptop, ipad/ipod/iphone, mobile phone, games console (Wii, PS2 etc), PDA or other electronic device. Great for sharing with friends, colleagues, clients…

Where can I buy an LED pocket projector on the high Street?

Currently, most of the projectors are only available online however the Adapt 305 and Adapt 450 models are also now available in Harrods Gift department in the Libraries and Games area on the lower ground floor.

How can I enhance the quality of my powerpoint presentations when using the onboard memory of my pocket projector?

Powerpoint presentations can be projected from the onboard memory of a pocket projector by saving as .jpg (thought some models support .ppt). However we’ve been looking into other approaches in order to get the best results for business users other than the standard methods such as via AV, VGA or USB. Read on to find out more...

One method is by creating a video of your powerpoint files using free software called EM Free Powerpoint Video Converter which is readily available online. This software makes it quick and easy to convert even for multiple files at once from not only ppt to jpg, bmp etc but also to video formats!

Once converted, just save the video, e.g as a WMV or AVI, to the projector’s memory. You can then use the ppt video, simply pausing to stop/start the slides/video. Its also worth making your font sizes bigger and using a bolder black text to improve it even further.

Alternatively you can even:

  • connect to a smartphone and use the composite cables supplied to playback direct from your phone OR
  • Use the VGA cable and a small notebook laptop for ultra portability to play ppt direct from the laptop

The Screencast software is a good and very quick file conversion solution. You can download it here.

Other software customers have also used Handbrake software as an alternative although this is not something we have tested ourselves.

Can I use the Adapt Pico Play for presentations?

For presentations we would not advise using the Pico Play as it is more of a novelty projector than a professional one. Instead, we would recommend the Adapt 305 which has both SD card capability and onboard memory which also provides freedom from the laptop. It is much brighter than the Pico Play (45  lumens as opposed to 8). We advise that for best results the Adapt 305 is used in controlled lighting conditions (e.g lights dimmed, blinds down).

How do I increase the brightness/contrast on the Adapt 305?

Using the remote:

  • Turn on the projector until you get to the blue screen.
  • Load up the main menu by pressing the play button for 5 secs
  • Point the remote control to the back of the device and press menu (under the power button).
  • Press OK to select the contrast menu
  • You can scroll through the menus with “up” and “down” and select a menu with OK.
  • Use volume up and down to change the values.

 

How can I play/project videos from my iphone?

We stock two cables:

Standard Cable (ipod, itouch, iphone 3/3Gs)

Advanced Cable (ipod, itouch, iphone 3/3Gs/4 and iPad)

Configuration:

  • Connect the iPhone to the projector using one of the above cables.
  • Turn on the projector and select AV from the menu.
  • Navigate on the iPhone to iTunes or the location of a video clip and ‘play’. The clip should then play/project. Youtube can also be used as a source. For other, non playback projection it is has been suggested that ‘jailbreaking’ is required (see this blog article)

 

 How do I connect my laptop to the Adapt 305?

 The Adapt 305 easily connects to your laptop via the VGA cable. The optimum combination/order in which you connect and power on the devices is as follows:

  • Power the projector on (slide switch at side of unit and then press the reset button (bottom left) on main panel). You should see a blue screen on the projector
  • Power on your laptop
  • Plug it into the laptop VGA port first and then plug the VGA cable into the projector (if this doesn’t work try other way around)
  • If your laptop doesn’t auto recognise the projector, use the toggle key  (usually this is one of the keyboard function keys eg F7 or F5) to switch between your laptop screen and the projector screen

 

How can I connect my Xbox 360 to my projector?

Just simply connect using a standard Composite AV Cable - such as the original Xbox AV Cable. More info available from Microsoft, here. Please note that a Component HD AV Cable is not compatible. Some projectors now have HDMI which makes connection even easier.  

Which models would you recommend for use in artwork?

Our pocket projectors are very popular with artists. These are the models we would suggest:

This is a great projector providing the very latest in DLP (Digital Light Processing) which delivers high contrast/sharp image with 20 lumens of brightness. It has recently been reviewed on BBC Something for the Weekend who praised its ‘incredible quality’ whilst it has also been honoured with a CES Design and Innovation Award 2011. Excellent visuals.

The Adapt 305 offers 45 lumens of brightness – one of the brightest pocket projectors in the world. Great 4gb onboard memory for outstanding standalone/portable use. It is our best all round projector and has been very popular amongst reviewers including The Gadget Show, T3 and the Daily Mirror. The Adapt 305 includes a mini tripod - perfect for projecting your visuals from.

What are the benefits of LED? ; why choose LED Projectors?

No lamps – LED light source means there are no bulbs to replace so you save a fortune on bulb replacements which can be up to £400 every year

Continual Optimum Resolution – lamp projectors can often experience deterioration in colour, brightness from day 1 whereas LED projectors ensure even several thousand hours usage you’re still getting crisp bright images

No Maintenance – there are no maintenance costs on LED projectors and no dust filters to replace

Greener product – there is no mercury inside LED projectors which means these products are easier to dispose of and are much more environmentally friendly

Instant on/off – no hanging around for the bulb to warm up or cool down and no risk of damaging the “bulb“ when turning off too quickly so ideal if travelling

Extra Features – even entry level LED projectors generally have a huge array of features not usually available on lamp projectors such as:

  • battery powered so you can use anywhere
  • use as a stand alone device: with onboard memory there is no need to connect to any other device, just project straight from the projectors own memory, USB or SD card
  • ultra portability: ultra light weight and portable with most pico projectors being the size and weight of a mobile/cell phone
  • connect to smartphones, DVDs, TV’s, games consoles
  • use the latest connection with HDMI
  • no cables or wires: use wifi, Bluetooth (3M MP180 Pocket Projector)

Find out more about image quality of LED projectors here

Do you accept payment by invoice for schools, local authorities etc?

We accept payment by invoice for schools, local authorities etc. To process your order you will need to add your goods to the shopping cart and then choose Bank Transfer / Invoice option at the Payment Information Page. In this way you will not need to pay until you receive the goods. As soon as you receive the goods please pay by bank transfer as per the invoice. After placing the order online please email us (see contact menu above) or fax to 0871 218 5074 with your Purchase Order Number and details. Your goods will not be processed until we receive the order online and the appropriate purchase order.

How can I use my projector with a Mac?

Find out how to connect your projector to a Mac, and control display settings, with our great how-to PDF document. Click here to download.

Where can I obtain support on 3M pocket projectors?

Click Here for more information on support for any of the 3M pocket projectors including the 3M MP180.

For user guides and manuals for the range of 3M pocket projectors click here.

3M MP180 battery is not charging correctly?

Check that you have connected the mains cable to the correct port on the projector and that you have not accidentally connected it to the AV or earphone socket.

Also try disconnecting the battery and re-inserting it.

Finally, ensure that you charge it for 3 hours before its first use.

Delivery - how long does it take to delivery in UK, EU or Rest of World?

During December (due to the Xmas period) couriers are unable to guarantee that timed deliveries will arrive within the allocated time period but will endeavour to do so as close to it as possible. I.e. if you require a next day delivery, pick next day pre-12 delivery, or if you want next day pre-12 delivery, pick next day pre-9.

UK - We offer fast delivery worldwide including a range of timed delivery options in the UK including before 12pm and before 9am as well as Next Day (before 6pm). Orders placed before 2.30pm are normally guaranteed to be delivered within these delivery times (unless otherwise stated). If after 2.30pm please call us on 0845 121 8800 or email us as on some models its possible to still deliver even up to 5pm.

International - All goods are shipped from the UK. Our warehouse is situated next to Birmingham airport to ensure the fastest delivery speeds possible.

EU (including Channel Islands) -  2-5 working days

USA/Canada - 3-5 working days

Rest of the world - 3-7 working days.

We can also offer quotes for faster international deliveries on request. Please use our contact form or call us on 0845 121 8800 for a bespoke quote.

Import Duties and taxes - How do I work out what mine will be?

To work out your import duties / taxes for international orders we suggest that you use the link below to get an idea as to what they will be:

DISCLAIMER: This is a 3rd party source for information purposes only, we recommend that you seek definite costing before placing an order. We are not liable for an discrepencies between the price provided from above and your own calculation and cannot be held responsible for any resulting assumptions, costs or figures. 

Mirroring my iPad/iPod - How can I do it with the supplied apple cables?

If you want to mirror eactly what you see on your device's screen, for example; you're projecting a piece of software to an audience in order to explain its uses, then there are a couple of requirements to be fulfilled.

-If you have an iPad 2/3, iPhone 4/ 4s or iPod touch 4th Generation onwards: The apple cables provided will allow for data transfer between the projector and your apple device if it exists in a piece of media software such as iTunes. If you want to actually mirror the display of your device, you will need to purchase Apple's mirroring cable through them. See http://store.apple.com/uk/product/MD098ZM/A for further details. You can purchase a HDMI or a VGA adapter.

- Apple have restricted mirroring from devices below the iPad2 & iPhone 4, so if you have an iPod touch/iPad 1, you will be unable to mirror the screen. However, there are many ways around this, you can use conversion software (like some that is suggested on this website, we like zamzars) to create alternative file formats for demonstration.

 

Top 10 projectors for image quality

When choosing an LED portable projector, one of the most important factors to consider isimage quality. Often this is judged on brightness (lumens) alone, but it is crucial that other related specification details are evaluated too. For example, we assess contrast ratio, resolution, DLP capability, lens type, design/build and independent reviews – all in addition to the projector’s luminosity. For example, the iGo UP2020 pocket projector appears similar to some other projectors yet the image quality it provides is far superior due to excellent build quality which won it a CES 2011 Award and features such as DLP.

Based on matrixes of information for each of our products, we have ranked our current products according to the image quality - see below. This allows you to conveniently compare the image quality of our portable projectorsPlease note that the following ranking reflects image quality alone and does not reflect other features such as size and connectivity.

The Ranking (with '1' being awarded the best image quality)

Casio XJA 250 Series - more info

Casio XJA 150 - 155 Series - more info

Casio XJA 140 - 145 Series - more info

Casio 130 Series - more info

Vivitek Qumi Q2 - more info

LumaFire M200 - more info

3M MP180 - more info

iGo UP2020 - more info, Adapt 305 - more info (tie)

Adapt Pico Play - more info

Find out about our 'compare projectors' facility here, which you may also find useful.

Rear projection is increasingly common in Pico and Palm projectors. The following projectors utilise this technology:

Vivitek Qumi Q2, Lumafire M200, Adapt 305

 

Pico Genie P100 Manual

To view the PDF manual for the Pico Genie P100 LED mini projector please click here

3D capability from Vivitek Qumi Q2 / Q2 Lite / Q5 with DLP link

you will need the following to get a 3D image from your Vivitek Qumi projector:

  • PC with a quad buffered graphics card
  • 3D media player
  • “Active” shutter 3D glasses with DLP Link™
  • 3D content/software”

The above information available at: http://www.vivitek.co.uk/v_vivitek3d.asp


 

Review us online